By law, Medicare must have written permission (an “authorization”) to use or give out personal medical information for any purpose that isn't set out in the privacy notice contained in the Medicare & You handbook.
Your loved one may take back (“revoke”) their written permission at any time, except if Medicare has already acted based on their permission.
If your loved one wants 1-800-MEDICARE to give their personal health information to you, they need to let Medicare know in writing so you can become their Authorized Representative.
To name you as an Authorized Representative, your loved one must complete a form called the “Medicare Authorization to Disclose Personal Health Information.” If your loved one is unable to complete the form, you may do it as long as you have legal documentation giving you that right.
Our physicians lead the nation in the quality of care they deliver to patients of Medicare age. We're experts in all preventive care that's proven to keep you healthier. And we pride ourselves on being there for you when and where you need us most with same-day appointments, telehealth service and after-hours availability.